Axel Molist

Team

Commented on Call QualityWe have updated the codecs we use and prioritised OPUS, this was rolled out last week and we are testing the outcome but initial checks show it’s improved the audio quality @Daniel Bailes let us know how you get on.Created Persistent meeting chats via channels in messages Commented on ring back after person answeredThis should now be resolved.Commented on Meeting: Fuzzy video for the first 10 seconds or soWe have resolved this with a variable bit rate codec on meetings.Commented on Screen Sharing FeedbackWhoever is sharing the screen, the content will be displayed by default in full screen, but having the option to pin a particular screen to full screen would be useful, we will add.Commented on Unbale to move meeting to another screenRight now, the meeting window can only remain within the We UC app. It can be made full screen or it can be within the We UC app. It's a valid feature request to be able to move the meeting window outside of the We UC app. It's not an easy task, but we will research.Commented on Notification or missed call and call log differLooks like we got duplicate notifications for missed calls here, but I believe this is not fixed.Commented on Chat timestampsThis will be done as part of the new chat refactor.Commented on Session logged outThis seems to be resolved now.Created Option to download the transcript and the summary alongside the audio of a call recording.Created Maximise and minimise icons not showing on Windows desktop app upon first load Created Display number of unread items on desktop app icon Created Make it clear to users that favourite contacts = BLF keys Created Automatically dismiss notifications once they have been accessed Commented on Delay / no notifications on chats@Mariana Kundys please link to Linear issue.Commented on Delay / no notifications on chatsWe are due to refactor chat next month to address this issue and a couple other we have found.Commented on Answered called showing as unreturnedResolved.Commented on One way AudioPBXware issue.Commented on Unable to call StephThis is related to the devices configuration that Steph has.Commented on Ability to add to contact from call listThis was completed in a recent release.Commented on DND auto off?We have this in the pipeline, and we're going to be building this.Commented on No dial tone when ringing,Closing this off. Not occurred since and need examples to investigate future occurrences.Commented on answered call no AudioPBX related issue, not to be UC issue.Commented on Voicemail answerThis is because Steph has disabled her voicemail and didn't have any active devices. Closing this off.Commented on Logs me out after approx. 4-5 hoursHave you experienced this issue again on stating and the more recent versions of the app @Russ Barrett ?Commented on Unable to call StephWas this on the desktop app @Russ Barrett ? Can you update your desktop app to the latest version please? Also @Karl McNicholas and @Stephanie Hanlon please update your desktop app to the latest version. http://download.weuc.com/Upvoted Presence Commented on PresenceThis is a quick win feature, let’s try build this in May @Mariana Kundys Commented on Add labels to buttonsAnother one added on top of this, would be to have the option to quickly access each left menu option with the keyboard. We currently have these sections, we could use these labels for macs: Chat (⌘ 1) Contacts (⌘ 2) Calls (⌘ 3) Analytics (⌘ 4) Settings (⌘ 5) Meet (⌘ 6) And for W…Commented on Outbound calling to mobileCan you try this again @Stephanie Hanlon ?