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Completed

could not get any of below calls to connect with 2 way audio

after the first failed call with Mike tried Mollie / Mike and couldn’t get a successful call. Can get the logs if you need them

Stephanie Hanlon2 years ago
1
Completed

No audio at the start then dropping

Environment: test Client: WeUC-WEB Build Number: v1.3.0 Realm: f4fb92.uk.sip.weuc.com Call Details: Direction: outbound From: Steph Hanlon (230@f4fb92.uk.sip.weuc.com) To: 02045486009 (02045486009@f4fb92.uk.sip.weuc.com) Date: 27/03/2025 CDR ID: 202503-rn6l026n9thur3j9mj99 Timestamp: 1743072291000 User ID: 67bf174cea34e654a0a05a95

Stephanie Hanlon2 years ago
1
Completed

post conference call. audio delay

Environment: test Client: WeUC-WEB Build Number: v1.3.0 Realm: f4fb92.uk.sip.weuc.com Call Details: Direction: inbound From: Steph Hanlon (Unknown) To: 03309128632 (Unknown) Date: 25/03/2025 CDR ID: 202503-31bc42cb-d85d-4cf4-9ce4-bbac129bfae3 Timestamp: 1742920997000 User ID: 67bf174cea34e654a0a05a95 I called Daniella and then added Mollie on the call. Mollie left and then Daniella could hear herself bouncing back

Stephanie Hanlon2 years ago
1
Completed

Audio dropping

Environment: test Client: WeUC-WEB Build Number: v1.3.0 Realm: Unknown Realm Call Details: Direction: outbound From: Steph Hanlon (Unknown) To: 02045486009 (Unknown) Date: 25/03/2025 CDR ID: Unknown Timestamp: 1742894426492 User ID: 67bf174cea34e654a0a05a95 Called mike James, could not hear him say hello and then got every few words

Stephanie Hanlon2 years ago
1
Completed

One way Audio

Letisha could hear me I could not hear her Environment: test Client: WeUC-WEB Build Number: v1.2.0 Realm: Unknown Realm Call Details: Direction: outbound From: Steph Hanlon (Unknown) To: 03330048012 (Unknown) Date: 06/03/2025 CDR ID: Unknown Timestamp: 1741261133426 User ID: 67bf174cea34e654a0a05a95

Stephanie Hanlon2 years ago
1
Completed

answered call no Audio

answered call no Audio Environment: test Client: WeUC-WEB Build Number: v1.2.0 Realm: f4fb92.uk.sip.weuc.com Call Details: Direction: inbound From: Steph Hanlon (Unknown) To: 02382547006 (Unknown) Date: 04/03/2025 CDR ID: 202503-10807b17-cb92-47fa-b7e9-ef6169b4316a Timestamp: 1741084366000 User ID: 67bf174cea34e654a0a05a95

Stephanie Hanlon2 years ago
1